Kurki (Crane) – T-shirt dress by Print N Stuff

Shipping Countries: Suomi

Ready to ship in 3-5 business days

https://printnstuff.eu/policies/shipping-policy

How long does it take for my order to be processed?
From the time your order is placed and the date when you or your customer receives it, there are two processes to consider.

Fulfillment: Standard fulfillment time is 2-7 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable. Depending on the circumstances and inventory levels, it may take longer than usual.

How long does fulfillment take?
Fulfillment time is the time it takes to make your custom-ordered product. Our fulfillment time is calculated in business days:

2-7 bus. days for apparel products (t-shirts, leggings, dresses, etc.)
2-5 bus. days for non-apparel products (posters, mugs, phone cases, etc.)
97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.

Please note:

Fulfillment time doesn't include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time.
The fulfillment averages you see in our catalog are calculated based on our fulfillment data for each product within the time frame of 30 days.
Our fulfillment averages don't account for the time an order might be put on hold.
Fulfillment for large orders may take longer than the 3-5 day average, but will still be fulfilled within 7 days.
What’s the estimated delivery time, and how is it calculated?
Our estimated delivery time (EDT) is our delivery time prediction. We follow a simple equation to calculate EDT:

estimated fulfillment + estimated shipping = estimated delivery time

Our average order fulfillment takes:

2–5 business days for non-apparel products
2–7 business days for apparel products
We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, we calculate estimated shipping time according to our historical shipping data for deliveries to your area or selling region.

But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:

Issues with print or embroidery files
Products being out of stock
Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions
Nonetheless, we work hard to meet our delivery estimates with each order.

If you’re ever in a situation where the EDT has passed, please wait a bit longer. Then, once 5 days have passed, get in touch with us via email or chat, and we’ll take a look.

Where will my order ship from?
We work with an on-demand order fulfillment company with facilities in Europe.

Will I be charged customs for my order?
An additional customs and tax fee can occur on orders outside Europe. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at alltheprintnstuff@gmail.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at alltheprintnstuff@gmail.com

I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at alltheprintnstuff@gmail.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

https://printnstuff.eu/policies/refund-policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at alltheprintnstuff@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We will accept returns only if the item came damaged or it had a production error. We do not encourage buyers remorse. The items are custom created for you.

You can always contact us for any return question at alltheprintnstuff@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
All the items that you order are created just for you when you order. We are running a print on demand business, so because of this, we do not have a stock of ready made items. Please check carefully that your own body measurements fit with the items that you wish to order. We do not refund or accept exchanges if the product is the wrong size for your body. All the items have corresponding sizes on their pages, so please check them when you order.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore we reserve the rights to refuse returns at our sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.